1. Information We Collect
Account Information
- Name and email address (required for account creation)
- Username and display name
- Profile picture (optional)
- Authentication information (handled securely by Firebase)
Streaming Profile Information
- Streaming platform (Twitch, YouTube, TikTok, etc.)
- Follower count and average viewers
- Streaming frequency and experience level
- Primary content category
- Language and timezone preferences
Usage Analytics
- Widget creation and usage patterns
- Vote counts and engagement metrics
- Feature usage (polls, ratings, Q&A, reactions)
- Last active timestamps
- Lead scoring based on engagement
Marketing Preferences
- Marketing communication consent
- Email preference categories (product updates, tips, new features, community news)
- Communication history and engagement
2. How We Use Your Information
Service Provision
- Creating and managing your account
- Providing widget creation and management tools
- Processing votes and interactions
- Generating overlay URLs for streaming
Marketing and Communication
- Sending product updates and new feature announcements
- Providing streaming tips and tutorials
- Sharing community news and events
- Personalizing marketing communications based on your profile
- Lead scoring and customer segmentation for targeted outreach
Analytics and Improvement
- Analyzing usage patterns to improve our service
- Understanding user demographics and preferences
- Identifying popular features and areas for development
- Calculating lead scores for business intelligence
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We use trusted third-party services (Firebase, SendGrid) to provide our service
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Aggregated Data: We may share anonymized, aggregated data for analytics purposes
4. Your Rights and Choices
Marketing Communications
- You can opt out of marketing emails at any time
- You can customize which types of emails you receive
- You can withdraw marketing consent through your account settings
Data Access and Control
- You can view and update your profile information
- You can request a copy of your personal data
- You can delete your account and associated data
- You can export your data in a portable format
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication through Firebase
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ReactVox
Email: support@reactvox.com
Website: https://reactvox.com
This privacy policy is effective as of the date listed above. We may update this policy from time to time, and we will notify you of any material changes.